Effective Date: 01 August 2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information when you visit or make a purchase from our website.
1. Information we collect
When you interact with our site, we may collect the following information:
- Personal Information: Name, email address, shipping address, billing address, and phone number—typically collected at checkout.
- Payment Details: Payment information (such as credit card numbers) is processed securely via third-party payment providers. We never store full payment details ourselves.
- Order History: Records of your purchases for order fulfillment, customer service, and tax purposes.
- Device Information: Your IP address, browser type, device type, and browsing activity may be collected via cookies or analytics tools to improve our site’s functionality.
2. How we use your information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your order, shipping, and any customer support issues.
- Send occasional updates, newsletters, or promotions (only with your consent).
- Improve and optimize our website’s functionality and customer experience.
- Comply with legal obligations (e.g., tax reporting, fraud prevention).
3. Sharing your information
We only share your personal information with trusted third parties when necessary:
- Payment processors (e.g., Stripe, PayPal) to handle secure transactions.
- Shipping providers to deliver your order.
- Analytics and marketing platforms (e.g., Google Analytics, Mailchimp) to improve our site and communication—with anonymized or aggregated data whenever possible.
We will never sell or rent your personal information.
4. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to exceptions, such as legal record-keeping requirements).
- Opt out of marketing emails at any time via the “unsubscribe” link in our messages.
To make any of these requests, please contact us at naturalhistoried@gmail.com.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected—typically for tax, accounting, or legal compliance, and to improve your experience on our site.
6. Cookies
We use cookies and similar technologies to help our website function, remember your preferences, and analyze site usage. You can manage cookie preferences in your browser settings. Disabling cookies may affect certain website features.
7. Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal data.
8. Security
We take appropriate technical and organizational measures to protect your personal information. However, no internet transmission is ever 100% secure, so we encourage you to take precautions as well (e.g., using strong passwords, keeping software up-to-date).
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law, our practices, or services. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 naturalhistoried@gmail.com